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So, you keep creating highly compelling, targeted fundraising appeals and we’ll keep making sure that they reach their destination and we’ll both hope for our best year-end fundraising season yet!Ĭlaire Warner is a former charity Fundraising Director & Senior Leader, turned Culture & Wellbeing consultant. Couple that with our new suite of marketing automation tools, and we’ve got you covered to help you hit your goals! We even introduced email engagement scoring tools that send your emails to your most engaged supporters first, ensuring a higher deliverability rate for each client. In fact, according to the third-party website, Sender Score, our IPs currently operate in the 95th-98th percentile of all high-volume mail senders. But essentially this infrastructure creates an environment for high deliverability, high throughput, and the efficient management of high loads. You don’t need to know exactly what all that means (rest assured that we do).

  • communicating and expecting best practices from our clients.
  • “throttling” (controlling the timing of) email based on delivery patterns to maintain good delivery.
  • suppressing bad email addresses in client accounts so to not re-send email to bad records.
  • participating in Junk Mail Reporting Program’s like MSN, Yahoo, AOL, Comcast, etc.
  • pro-actively seeking whitelisting for major ISPs.
  • running a fully redundant, load balanced PowerMTA tier (including automated email throttling to ISPs, “back off” settings to respond to bounce volumes and “feedback loop” reconciliation).
  • utilizing third-party DomainKeys Identified Mail (DKIM), Sender Policy Framework (SPF), ISP (Internet service provider) address warming and Feedback Loop processes.
  • Some of the methods we employ to increase deliverability include: We’ve already sent more than one billion email messages on behalf of our clients in 2017! Yesterday, on Giving Tuesday, our Gmail deliverability rate was a whopping 99.94%! We are committed to making sure that those fundraising appeals actually reach your supporters’ inboxes – it’s a responsibility we do not take lightly.

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    The year-end giving season can make or break a nonprofit’s annual fundraising goal and the key driver of online donations is email.

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    However, we would still be happy to try to help you get a certificate set up on your mail server even if that's not the underlying reason for the error that you're receiving.By Engaging Networks Best Practices November 29, 2017 The reason for this particular error would then be something else about your configuration-not the lack of a certificate on your end. Do you agree with that interpretation? If that's so, resolving this particular error does not require you to get a certificate or to configure the certificate in your mail server because a TLS certificate in the STARTTLS security model is only presented by the server (the destination/recipient of the e-mail), not the client (the origin/sender of the e-mail). In the particular error that you posted here, it looks to me like this is actually an outbound error where your server is trying to deliver e-mail from your site to Hotmail, rather than in inbound error where Hotmail is trying to connect to you to deliver mail.

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    This is a less common (though still quite important) use case, so there may be less documentation focused on it. Most of the documentation that you'll find is about setting up TLS support for a web server (HTTPS), but it looks like what you're interested is TLS support for a mail server (STARTTLS or SMTPS). Hi you please give examples of what you tried and what error messages you got? I tested many commands and solutions on internet but none of them worked










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